Transactions Policy!!!




TRANSACTIONS POLICY

Hello people!

You can contact me at undergroundwatcherofnightland(at)gmail.com for anything
or through our “contact us” form.

I only accept orders through the cart. It's the best way for me to deal with everything. I don't accept orders through the contact address but feel free to ask me anything.

When you order you can also add a message about it, like special requests, customs stuff etc.
If you choose PAYPAL or CREDIT CARD all is automated.
If you choose the BANK TRANSFER* or RICARICA POSTEPAY payment methods, you will be able to see the ID data to process the payment.
*Please confirm the full order list in the “cause” of payment. (bank transfer only)

Please don't ask me about discounts. I already try to sell everything for a reasonable price that allows me to pay the artists fairly.
However I might consider a discount if you order a good amount of originals and expensive stuff. I'll do my best to get in touch with you for a small price reduction.
In this case inquire through the “contact us” form.

I only accept payments in Euros.


SHIPPING:
(we ship your ordered items within 3-5 days)

During the check-out you can choose a STANDARD shipping or a shipping through courier: CRONO (Italy) and DHL (Rest of the World):
- Standard shipping is NOT registered.
- DHL and CRONO shipping is registered.

All the packages shipped show up like a white hard-bag or box closed with the Hollow Press tape (see picture below)

? how to make problems solvable ? 
* if you notice any sign of manumission on the package you HAVE to accept it with reserve or let the post-man to bring back it signing what happened on the package.
** courier packages with expansive ordered items usually are shipped with the insurance option and you will see my firm between the edges of the tape and hard-bag, something strange? Let's sign it to the post-man.

I'm not responsible for any delay so take it out on your postal system.
I don't accept any returned items. If you're buying an item, you must be sure you want it. You won't get any money back from me.
Don't worry about shipping costs, I will always offer you the lowest rates possible.


SHIPPING RATE

 
ITALY:

Piego di libri ordinario 0-2 kg 0 kg – 2 kg €2.00
corriere CRONO (tracciabile) 0-5 kg 0 kg – 5 kg €5.00
corriere CRONO (tracciabile) 5-30 kg 5 kg – 30 kg €10.00

 REST OF THE WORLD:

International Standard Shipping 0-0.5 kg
(time for delivery: Europe 10-14 days; Worldwide 14-21 days)
0 kg – 0.5 kg €5.50
International Standard Shipping 0.5-1 kg
(time for delivery: Europe 10-14 days; Worldwide 14-21 days)
0.51 kg – 1 kg €7.50
International Standard Shipping 1-2 kg
(time for delivery: Europe 10-14 days; Worldwide 14-21 days)
1.01 kg – 2 kg €12.00
International multiple (2-3 packages) standard shipping 2-4 kg
(time for delivery: Europe 10-14 days; Worldwide 14-21 days)
2.01 kg – 4 kg €17.50
International courier shipping DHL 0-3 kg
(time for delivery: Europe 2-3 days; Worldwide 2-5 days)
0 kg – 3 kg €19.00
International courier shipping DHL 3-5 kg
(time for delivery: Europe 2-3 days; Worldwide 2-5 days)
3.01 kg – 5 kg €25.00
International courier shipping DHL 5-25 kg
(time for delivery: Europe 2-3 days; Worldwide 2-5 days)
5.01 kg – 25 kg €35.00



I accept payments for installments but will only ship once payment has been completed. I only accept reservations for very expansive items.
However, if interested to buy with this way contact me with the “contact us” form.

Thank you for your attention!


PS: the Hollow Press reserves the right to cancel risky orders through paypal, refunding the whole amount, becouse we have seen several scam attempts. For big purchases we suggest you to pay through CREDIT CARD or Bank Transfer.